I don't know whether to write about amazing technology use in the field in Mexico or about how most people never see or even hear about a medical run to border.
Well, technology wins for the moment. I just have to write about how amazing cell phones have changed things in even poverty stricken countries. I am sitting in my truck, in rural Mexico, at a ranch writing a blog on my cell phone (a Blackberry to be exact). After I am done writing this blog, which is actually an email to my blog, I will hit the email send button and it will send what I just wrote to my Blog. What an amazing phenomenon.
Yesterday I was really scratching my head for something to blog about. Everything was pretty much normal, as usual stuff. Then, someone got sick, probably from dehydration, and I jumped into emergency run to the border to a US hospital mode. This is certainly one of those events that may get officially reported but they probably go pretty much unnoticed by the average trip participant or the general public.
This blog entry is in honor of all those untold heroes who have had to lead a midnight medical run. The only good thing about one of these runs is that since they are usually late night events the border lines back into the US are usually pretty short.
When was the last time you saw five cars in the regular border lanes? Last night I did. Its amazing how quiet the roads and border are at 11:30pm. I guess that there really is other good news in that in the history of Amor, every medical run ended up with a good ending- the sick person got well.
I thank God for the dedicated team members who have needed to lead a medical drive to the US. Thanks for going the extra miles, often late at night to serve those in need.
By the way, its also a real blessing to see how our buddies at Camping Pros always jump into help, especially in urgent camp issues. Next time you see one of the team members at Camping Pros tell them how much we all love them! They too have real servant hearts.
And now, I hit the "send" button on my cell phone and launch this Blog: Send!
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Sent from my BlackBerry Wireless Handheld
Thursday, June 28, 2007
Behind the Scenes
Wednesday, June 27, 2007
Family Camp In Full Swing
It doesn't matter that it has a dirt floor. It doesn't matter that every one is tired from building and standing up walls all day. It doesn't matter that most of them haven't had showers. No, what matters is they all have found the energy deep inside to sing such a beautiful harmony. They have all dug deep to give thanks to God after a long, hard day of building homes for some very needy Mexican families.
I truly believe we all find more energy than we ever know when we know God is using us to do his will.
One of the Family Camp participants, Rocco Ferrario, that I met tonight, is someone I have not seen for 20 years since we were at my home church in Orange County, California. Our reunion once again reminded me that the purpose for which God gives us this energy has been the same driving force since we started Amor 27 years ago.
Listen to an incredible story about how this long time friend of Amor Ministries and Family Camp participant, Rocco, remembers building one of the first Amor homes built at the Tijuana dump.
Click the link below to hear Rocco's story:
ROCCO'S STORY
Sunday, June 24, 2007
Core Value #4

Family camp has begun in Tijuana. Saturday the Family Camp members arrived by planes and were shuttled to Rancho in numerous rental vans taking multiple trips. The set up crews had spent several days getting things ready for the arriving Family Camp participants before they all even arrived in San Diego. What most people never notice are all the things behind the scenes that make a trip like this possible,. Even our our best plans succumbed to the countless variables that any trip to Mexico faces.
- A suitcase didn't get off the plane when it was supposed to and ended up in Puerto Rico. It didn't stay very long though and arrived at the San Diego airport this morning.
- The computer projector for the evening programs at Ranch arrived, but with out its power supply. A search was undertaken to find a replacement cable or a replacement projector.
- The key for the Family Camp cargo container at Rancho was given to Scott to give to Camp Director, Dean Mathis. Scott went and made a copy of the key for Dean but the countless duties of the day, which included transporting arriving participants from the San Diego Airport to Ranch, somehow distracted Scott and Dean. Sometime on Saturday Dean arrived with the set up team at Rancho without the key to the cargo container. Scott had both copies back at his home in San Diego.
- The lead foreman for the Family Camp construction teams called on Saturday to say he was sick and wouldn't be able to make the trip. Dean came down with something on Saturday and painfully had to stand in a one hour walk across the border line before he arrived at a place to recuperate in San Diego.
All these events and more create a real sense of appreciation for what our groups and participants sometimes have to go through. Its amazing to hear and see everyone in Family Camp improvising, jumping in, taking the lead, filling in, and serving each other. The previous list of evens I just wrote in this blog have all had solutions, thank goodness. Each event got resolved. Each problem had a solution, thanks to the dedication and patience of everyone involved.
To illustrate the spirit of working together like this, Gayla called Howard Major on the Nextel Direct Connect and asked him if he would be willing to go to Rancho several hours early to take the family camp work site leaders to preview their upcoming work sites. When she called Howard she realized that he was trying to spend as much time with his wife before she left to go out of town. Howard said he would go in early and Gayla said, "Thanks I owe you one." And Howard said, "No, that's what we do." Simple, direct, and accurate. That is what we do. We serve the groups, each mission trip participant, and one another, all by the grace of God. Core value #4.
Saturday, June 23, 2007
Great Example of Anticipating a Customers Needs
Gayla and I took some friends to Casa de Pico in its new location in Grossmont Center. Many of you may remember "Casa de Pico" when it was located in Old Town, San Diego. A great loss for San Diego, but the Bazar del Mundo plaza was recently taken over by a Delaware company after it beat a San Diego icon, Diane Powers, at the State Park bid process. I need only mention that Diane took this dilapidated project over 25 years ago and turned it into the most successful lease operation in State Park history. Many claim it was a political move. All I can say is, I did visit the Bazaar and its has lost all of what Diane envisioned and created. Needless to say, I haven't eaten there or taken guests there since the East Coast company took it over. And now I hear they are planning on turning it into a Western theme. Now that's what San Diego is all about.....the Wild, Wild West. NOT!OK, back to the real story. So Gayla and I are eating at Casa de Pico in Grossmont. I order their new Salmon Salad. Before our food even arrives the waitress comes to our table and tells me that in the kitchen she noticed that the salmon on the salad was rather small. She said she told the chef to cook a larger one for me! I didn't even ask her to do this, or even anticipate it! When our food arrived, mine was not included. She apologized and immediately got my salad with the original salmon. As she was placing this salad in front of me she said she didn't want me to wait for my food while the rest of my table was already eating. "The larger salmon is on its way", she said. Not ten minutes later she arrived with another plate with a huge salmon on it. She again apologized again and said it was a new item on the menu and and the cooks were still learning about the new items.
SHE FIXED THE CUSTOMER'S PROBLEM BEFORE HE EVEN KNEW THERE WAS ONE.
We all obviously really like having our complaints addressed and fixed by someone. But to have them even anticipate a customers need is amazing. I don't know if there is such a term for this, but in my book , this should be called something like "Proactive Customer Service". It reminds me of Disney giving font line sales and ticket agents up to $250 per employee a day to immediately solve customers concerns and complaints. They instituted a policy that was pro-active. They didn't have to say, "Let me get a manager" or "Let me get a supervisor". They were empowered to take care of the problem immediately.
Diane Powers, wherever you are, you continue to wow us with your incredible dedication to quality, finesse, glamor, and phenomenal customer service. Thank for making our experiences shopping at your stores and dinning at your restaurants such a truly artful and satisfying experience.
PS. I am no way am related to Diane Powers or any business she is involved it. I am just a customer that has come to love what she has created and instilled in every business she touches.
Friday, June 22, 2007
Shame on Scott
So, to get you caught up... here are a few developments I am working on that might interest you.

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We had a little glitch with our planned trip for South Africa in the last couple weeks. I can't be too specific but it required us to begin expanding our thoughts about where in Africa we should go first. In addition to organizational challenges in South Africa, the cost to fly from the UK to South Africa is significantly higher that other central, much less, northern African countries. A meeting has been held in South Africa with our key contacts there to work out some of the support details. My hope, and dream, is that it will all get sorted out in the next week or so. There is still time for us to keep on track if we get things sorted out in the next couple week. The Wales, UK team, under Bill Hebner's guidance, is ready to pull the trigger on tickets for over 100 people. Expect to hear something from me as soon as I hear something.
The final thing on South Africa I would like to share it that contacts and developments in both South Africa and all over Africa are coming in like crazy. Bill is getting new contacts almost daily and there is rarely a day that goes by that someone calls me or talks with me about a new contact in Africa.
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Our benefactor in Cancun, Gilberto, is busy getting the foundations for the classrooms built "off site". Yes, I did said, "off site". You would think that after over 27 years working in Mexico building homes I would know that you could build foundations "off site". But.... I didn't. Gilberto told me this recently and I was really confused. How can you possibly build a foundation or a slab for classrooms "off site". Well, it really is happening! All the foundations for the classrooms are going to be build in the main city of Cancun and then transported to the campus in the jungle. I am having a hard time envisioning this (part of the dilemma I face all the time since I am a "visual" person) but be prepared to hear more from me on this subject as I find out more from Gilberto. Transportable foundations? What will they think of next? Mobile homes? Oh yea, we already have those, don't we.
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If you haven't already heard, I am taking the entire month of July to start writing the Amor Story. You may not see me at the office during July since I will be deep in a scholarly mode at my home office writing what I hope will be a wonderful story about how Amor Ministries has come about. I'm not at this immense task alone, thank goodness. Screen play writer and author, Dan Irving, has agreed to coach me in this endeavor. We will be talking and meeting periodically to discuss this book as well as several writing projects he is involved in. One of his current writing projects is about an organization started in the early 1900's in England called, TOC-H. There is an incredible connection with Amor and TOC-H that Gayla and I learned about from Dan. We had an even greater opportunity to learn about this connection when we traveled to England last year and stayed with the Executive Director of TOC-H. I will write more about this in future blogs as well as keep you informed on Dan's book about this very subject.
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Two other projects greatly on my mind are the ongoing discussions and plans to buy land in Juarez, Mexico for our camping needs as well as the possibility of buying Rancho in Tijuana. Actually I should say that the later is "Tecate". I am always humored by the fact that the Tecate/Tijuana city borders run on the street just south of the barbed wire of Rancho. Steve Horrex says that Rancho is really in Tecate! You can walk under the barbed wire fence by the banyos and immediately enter into Tijuana. Steve and I are meeting with our board attorney tomorrow morning to discuss progress on both properties.
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Yes, Family Camp directors Dean and Amy are here. The rest of the set up crew arrived yesterday. They are busy setting things up for all the family members to arrive this weekend. Gayla and I will be in Rancho next week working with Family Camp. I will be writing next week a lot about how things go with Family Camp. You should know by now that I am a high tech, gadget guy and I will be testing out a new USB wireless card from Sprint at Rancho next week. Yes, I already have one from Verizon but it does't work in Mexico. Sprint does! It even works in C
ancun. So the testing begins at Rancho during Family camp. I'm not sure I will have good reception at Rancho since my Spring Treo doesn't get a signal there very often. Isn't is weired to think that Nextel gets one of the best signals at Rancho. Who would have thought that was possible?
Scott's Current Favorite Phone-
Sprint Treo 700p
Sunday, June 10, 2007
Another Great Board Meeting
I thought it might be interesting for you to hear a little about the transitions that have taken place over the last few years. I would like to share several key elements that the board has instituted that have make significant developments in the effectiveness of our board. One of the true challenges that a board for a non-profit faces is continuing to function and develop in a manner that is appropriate to the development and progress of the organization they are responsible for governing. These are just some of the ways the Amor Board and its Committees are meeting these challenges!
LIMITED BOARD TERMS-
From its founding days in 1980 board members were elected to unlimited lengths of term. This was very appropriate and necessary in the early years of the ministry since potential board members were more scarce and the demands on the organization to run the day to day operations of the ministry was the highest priority. Just three years ago the Board of Directors instituted maximum 6 year terms for Amor Board members. After a sixth consecutive year of term a board member must take minimum of one year of before being re-instated on the board.
TWO DAY BOARD MEETINGS-
For nearly 24 years the Board of Directors met three times a year for a Saturday meeting.
The Board continues to meet three times a year but now meets for 2 days. This is a direct result of the growth to the ministry and the increased amount of issues the board needs to discuss. The Friday evening agenda varies meeting to meeting from having a guest speaker to educate the board of critical issues that are important to the ministry or hearing the ministry reports. The following day, Saturday, the board continues meeting usually discussing reports and dealing with new business issues.
ONE BOARD MEETING A YEAR AT A DIFFERENT MINISTRY LOCATION-
Several years ago the Board felt that it was important for board members to have a board meeting each year at a different ministry location. Based on the overall availability of board members schedules the Board endeavors to hold one board meeting a year at a different location. This November the entire Board will again be meeting in El Paso, Texas and spending a significant part of their meeting time personally seeing our ministry in Juarez, Mexico.
DEVELOPMENT OF BOARD ADVISORY COMMITTEES-
As the ministry has grown from four mission trips group in 1981 to some 600 in 2006 the need for active board advisory committees has grown. For most of the first 15 years of the ministry Amor did not have any committees. Once Amor became a member of the Evangelical Council of Financial Accountability the ministry was required to create a Finance/Audit Advisory Committee. Since that time the Board has created and maintains some 5 different advisory committees. Currently they are comprised of both current Amor board members, past board members, and non-board members.
Here is a list of Amor's current active "advisory committees":
- Board Governance Advisory Committee
- Camp Advisory Committee
- Finance Advisory Committee
- Fundraising Advisory Committee
- National Advisory Board
CREATION OF THE "BOARD AND COMMITTEE WEB SITE"-
Expansion of the Board of Directors and all the Advisory Committees have required advanced tools to facilitate the ongoing management and leadership of the Amor Board and its respective Advisory Committees. To help facilitate this, Amor has maintained a secure, password protected Board and Committee Web Site that contains such tools as a board calendar, document folders for the board and each committee, discussion boards, voting polls, and more. Its an extremely valuable tool for the board and Amor Ministries in general.
Its really exciting to see how the Amor Board and its Advisory Committees have continued to develop and expand over the years. They are a huge, often unseen asset of Amor Ministries. We are all very grateful for the time, expertise, and passion they each put into enabling Amor to change the world through Christ's example.
Wednesday, May 09, 2007
Amor Is Selected As Best Christian Place To Work For 2007
For the third consecutive year, Amor Ministries has taken top honors in the Best Christian Places to Work in the United States survey. The Best Christian Workplaces Institute (BCWI) recently announced the finalists for the 2007 Best Christian Places to Work in the United States at the Christian Management Association's annual conference.. The survey, administered by (BCWI), involved more than 11,000 employees in 93 organizations across the United States to identify great workplaces with a Christian mission and/or values. In addition to the 5th annual awards ceremony held at the CMA Conference in Palm Springs, CA, the top 40 survey finalists will be listed on ChristianityToday.com at 2007 Best Christian Places To Work.
Based on the survey, the Best Christian Places to Work in the United States are characterized by leadership teams that demonstrate integrity and compassion for their employees. In the spirit of Hebrews 10:24-25, these organizations are spurring on workplaces across the US to greater love and good deeds.
The Best Christian Workplaces Institute has surveyed more than 50,000 employees across North America in five years. BCWI is a research based organizational and human resources consulting firm based on Mercer Island, Washington.
Based on survey results, Best Christian Workplaces in the US demonstrate high levels of employee engagement,” says Al Lopus, President of BCWI. “This engagement translates into growing performance outcomes positively benefiting the quality of our global society. Further research indicates five unique drivers of employee engagement: 1) commitment for learning, 2) culture of character, 3) competence of management, 4) climate for action, and 5) fair total compensation. Leaders in these workplaces are engaging their people by enabling personal growth and building responsive and adaptable organizations while meeting their employees’ expectations for character, competence and transparency.”
For more information about the survey log on to http://www.bcwinstitute.com or contact Al Lopus, (206) 230-8111 or alopus@bcwinstitute.com.
Best Christian Workplaces Institute’s purpose is to serve faith-based organizations by creating processes of discovery, facilitating organizational and leadership alignment, and encouraging practices that build healthy, effective workplaces.
Wednesday, April 25, 2007
Great Meeting With Juarez Seminary
We first attended their Wednesday Chapel and then met for several hours with the Seminary's President John Lee. Or "Juan Lee" as they call him here in Mexico. Amor is building several houses on the Seminary's campus for married students. It appears that we may be building them as soon as this June.

Scott and John Lee at All Nations Seminary
What's most touching about us helping the Seminary with these homes is that the school is full and they had to turn away eight applicants for the Seminary this past August. They have the class rooms and other facilities but no place to house them. Imagine that, eight willing students want to study to become ministers and missionaries and there is no room for them. I felt honored that Amor could participate in serving the needs of the Seminary by providing housing for these willing servants of Christ.
We soon discovered that we had far more in common than we ever imagined. John Lee is formerly from Los Angeles, not far from Amor's first headquarters in Gardena. Tijuana was also the start of John Lee's ministry in Mexico where he began preaching in the La Mesa, Tijuana prison in 2000. Tijuana, of course, is also where Amor started.
The most amazing connection we shared is when John Lee told us how several churches in Cancun, Mexico had already asked All Nations Seminary if they would start a seminary in Cancun. Last year John Lee visited and met with these Mexican pastors in Cancun and there were some obstacles discovered that prevented them from moving forward; not having a facility to hold the seminary was just one of these issues.

Seminary President John Lee
All Nations Seminary has numerous extension around Mexico and they are now in discussions and in prayer with us to form a partnership with Amor to develop a seminary extension at the proposed Cancun Christian University.
The final thing I think that is worthwhile to mention is that the All Nations Seminary is located on the paved road right next to where we turn onto a dirt road to drive to our new Juarez camp. The seminary is probably less than two miles from our camp.
Wednesday, April 18, 2007
Cancun Christian University
I have created another blog that I will be posting to about the development of the Cancun Christian University. This is a project that a major donor has asked us to participate in and is currently under review by the Amor Ministries Board of Directors. While the feasibility of the project is being undertaken, the donor continues to develop the 12 acres that the University is being built on in Cancun, Mexico.To see how things are continuing to progress, please go to the blog below:
Cancun Christian University Blog
Monday, April 16, 2007
Did Your Light Shine Today?
I have often been amazed at how God uses what we might consider to be insignificant events to bring forth very significant changes. I was reminded about this during my recent reading of the book entitled "God's Golden Acres". As we continue to make plans for expanding our work to South Africa I have been reading many excellent resources about this amazing country. God's Golden Acres is a children's home in South Africa for children who are affected by the HIV virus which is devastating the African continent. The founder and director, Heather Reynolds, tells a tremendous story about a incident in her life before she was walking with God.Heather accidentally ran through a stop sign on the way to a meeting when her automobile's brakes began to fail. She was pumping the brakes but it didn't slow the vehicle down and she ran through a stop sign. With her son ,who was just a toddler in the back seat in a child's seat, she collided with a brand new silver jaguar sports car. When she and the other driver checked to see that everyone was alright, the only concern the driver had was that everyone was fine. Heather said she was fine. "Anyone else in the car" he asked. "Just my son in the back and he's OK", Heather responded. "Then let us thank God that no one was hurt", and he placed his hand on the shoulder of his friend and together they bowed their heads in prayer.
Heather began to cry. He probably thought she was crying, she thought, because of the shock. However, what she was really thinking was, this is how I would like to be. This is the sort of Christian I would like to become. She whispered to God, "From this day on I will seek you. in truth, with an open heart and with an open mind."
Some 22 years later one of Heather's board members recommended an outsider to take the Chairman's role for God's Golden Acres. It was the very driver she had crashed into 22 years ago. This was also the very person she had called to tell that she had given her life to God one night at Deep Valley, and whom she phoned the next day to say: "I just want you to know that I am the woman who crashed into you all those years ago, and I want to tell you that it was your Christian behavior that turned me again to God."
Never underestimate when God will use your small and even insignificant comments, acts of kindness, and when you shine your light shine.......let it shine, let it shine, let it shine.
Monday, April 09, 2007
Banking For The Poor
For example, I just sent an email to one of our Finance Committee members with an article about how cheap cell phones and online banking is being used to bring banking directly to the poor for the first time. Many poor women in Africa are buying the first cell phone in their village and charging the villagers per call as they contact their relatives, do business, and do their banking. Not only is technology changing cities, wireless technologies are rapidly affecting rural economies- one village at a time.
Obviously I love this stuff. Just like the last three blogs I did. One was done by calling an 800 number to Gabcast which is then automatically posted to my blog. Another I left a voice mail message on my cell phone, recorded it with some sofware on the phone, and then it was also automatically posted wirelessly to my blog. This posting was written on my cell phones keyboard and then sent to my blog. Amazing! I can't wait to see what's next.
[Posted with hblogger 2.0 http://www.normsoft.com/hblogger/]
Friday, April 06, 2007
Monday, April 02, 2007
South Africans Have Arrived
Eleven South African young adults and ministers arrived in San Diego this weekend. They are a part of a team consisting of British, Welsh, Canadian, and South Africans who have joined Amor in Rosario, Mexico this week to plan, do, and learn how to build homes in South Africa in 2008. This team of one hundred will build five houses and participate in training meetings and discussions with Amor staff covering nearly every aspect of organizing, planning, and facilitating a mission trip.
On Saturday, March 31, the South Africans learned all about Amor's history, Mission, Values, and projects. A highlight for me was a live broadcast that was done from our conference room to a South African radio station called FM 90.7. One of the members of the South African team, Humphrey Birkenstock, is a radio broadcaster for this station. He called South Africa on his cell phone as several of us were interviewed and we listened to the broadcast via audio streaming on his laptop. It was a truly exciting and amazing experience that was aired by a radio station that has an audience of over 200,000.
This radio station has also set up a web page on the radio stations home page to share regular updates on the progress of their trips. You can view this journal at the link below and look for "Five Nations Mission: Trip Report":
FM 90.7 SOUTH AFRICA
Saturday, March 24, 2007
A Board That Cares
I love that our board members frequently wear these two hats. I believe it shows not only the passion that our board members had for our mission even before they joined the board but that they also continue to put their hearts and souls into touching the lives of the very people Amor Ministries endeavors to love and serve.
In this case, not only is Dan Kuban wearing his "volunteer hat", as you can see he is wearing his very special and unique volunteer glasses. Dan loves to work in the field helping Amor groups build homes and churches not because he is an Amor board member, but because he loves the Mexican people and he loves serving poor as an instrument of God. You can find Dan in Juarez pretty much every year during March in Juarez. Wearing my favorite hat!
Saturday, March 10, 2007
To Blog or Not To Blog
So, I will tell you why I am blogging. Any growing organization faces a number of challenges as they address the increasing pressures of growth. One of the greatest challenges is preserving and championing the culture and values of the organization. Telling the stories that truly share what the heart of the organization and its people are.
That being said, I want to really tell you about why I even have the inspiration to write this blog. MY CO-WORKERS! That's right. For the last year I have been reading about non profit leaders who were blogging and I really didn't grab onto the value of it. I think one of the most important things a leader can do is truly listen to the people they have the opportunity to work with. First Bob Brewer, our System Architect, suggested I start blogging last Spring. So I tried it. I really couldn't understand why I was writing and where it was going. Its actually a rather unique medium because its hard to quantify what the impact is of your investment. You write, you post it, hopefully someone reads it. Then Alon approaced me and said, "You really should be blogging". I put some thought it in and then got really busy with other things again. And again Bob walked up to me at the National Advisory Board Meeting and said "I really think you should consider blogging!". Maybe I was a little hard headed on this one. I love listening to everything our team members suggest. Its definitely one of the greatest strengths of our ministry...the ideas and brilliance of every team member. Maybe it was the "third time was a charm", but I decided to take on the challenging task of blogging, again.
I am excited about this. I just ask that you give me some room to learn about how I can truly add value to what you do, feel, and know about Amor and the great ministry we get to serve and share together. The easist part of this is knowing that I get to share even more with the people I truly love, each team member and all the great people that God has brought into our lives who share our passion for serving Christ.
Bob, Alon, and all of our co-team members... thanks for the inspiration. I hope I serve you well in sharing encouraging, interesting, and real stories that are relevant and worthwhile to you.
Last thing I want to add about this is something I read last week in a book I started ready that has a really silly title, "The Little Black Book of Networking". The author, started an email newsletter that first went out to hundreds of people. Over the years the interest in reading his weekly "e-zine" grew to tens of thousands of readers. Now that's amazing growth and a real inspiration. I don't know what God has in store for this blog but all I ask it that God gets the glory for it. And remember, I need your input and ideas to make this blog successful. I look forward to writing this together with and for you.
Scotty